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FAQ

How to enter my Unlock Code on HTC, SPV, MDA, XDA, iMATE and T-Mobile G1 ?

Model : HTC SNAP

- Go to "Setting"
- Go to "Security"
- Select "Unlocking SIM" (at the bottom option)
- Enter Code you receive !

Model : All (including G1)

1 - Switch ON mobile with a not Allowed SIM Card,
2 - If phone ask, enter the PIN code of your SIM Card
3 - Now phone will ask you to enter the unlocking code !

Model : SPV C500

1 - Switch ON mobile with a not Allowed SIM Card,
2 - The message "PUK2" appear,
3 - Enter the Unlock Code we send to you.
4 - Phone ASK for New Code PIN enter : 0000
5 - Confirm and compose : 0000**
6 - Click "Finish" and phone will show "Network is locked..."
7 - Enter the Unlock Code we send to you and click "Finish"
8 - Restart the Mobile who is Unlocked !

How To Unlock CDMA/GSM HTC Phones:

1. Insert not allowed SIM card.
2. Phone will tell you to insert an allowed SIM card and that the phone will switch back to CDMA mode.
3. Click OK.
4. Click green button to get to the main screen of the phone.
5. Click on settings.
6. Click on all settings.
7. In the personal tab click on security.
8. The phone will ask you to enter the unlock code. Enter it. Done.

HTC DROID Incredible 2 - ADR6350VW SIM Unlock Instructions

If customer has a Verizon Wireless SIM card in the Device:
Generate or buy SIM Unlock code
Go to: Settings -> Security -> Disable SIM card lock + Enter
Enter the SIM Unlock code when prompted.

If customer has non-Verizon Wireless SIM card in the Device:

- Generate or buy SIM Unlock code
- Have the customer power cycle the device
- Enter the SIM Unlock code when prompted (This will occur when device is powering up)

For GSM-CDMA dual mode Phones:

For dual mode phones like Droid DNA, Droid Incredible 2, EVO Design 4G, Raider 4G, Hero S, Trophy, Merge etc.,

Insert a SIM card of any different network into your HTC handset. Switch the phone to GSM mode, restart and see if the SIM Network Unlock Pin window is displayed (refer the image above)
Insert a SIM card of any different network into your HTC handset. Switch the phone to GSM mode, access the SIM Lock from the Settings menu and check if you are prompted to enter a Unlock code.


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